Retail Game — Shipping and Digital Delivery Policy

 

No Physical Shipping

Retail Game is a digital-product business. We do not sell, pack, or ship physical goods. All products are supplied electronically, so physical shipping fees, courier deliveries, and tracking numbers do not apply.

Digital Delivery

Digital products are delivered electronically through the method specified on the relevant product page. This may include a download link, email delivery, or access to an online platform.

Delivery Time

Digital delivery or access instructions are generally provided after successful payment confirmation. Delivery times may vary depending on the product and any necessary payment verification.

Missing Orders or Access

If you do not receive your digital product, please check your inbox, spam, and junk folders first. If the product is still missing, contact our support team with your order number and checkout email address.

Incorrect Email Address

Customers are responsible for providing a valid email address during checkout. If you enter an incorrect address or cannot locate your order confirmation, contact us for assistance with verifying your purchase and restoring access.

Technical Issues

If a technical issue prevents you from accessing a purchased product, we will make reasonable efforts to investigate and help resolve the problem.

Contact Us

For digital delivery enquiries, please contact Retail Game using the contact details listed on our website.

Please note: No physical products will be shipped as part of your purchase.