Retail Game — Terms of Service

 

Welcome to Retail Game. By accessing our website or purchasing our products, you agree to these Terms of Service, subject to applicable law.

1. About Retail Game

Retail Game operates an online store offering digital products. All products are supplied electronically, and we do not sell or ship physical goods.

2. Eligibility

By using our website or making a purchase, you confirm that you are legally permitted to enter into the transaction. Where required by law, minors must obtain appropriate consent.

3. Product Information

We aim to provide accurate descriptions of our digital products, including their features, contents, pricing, and delivery methods. Please review the relevant product page before purchasing.

4. Orders and Payments

Orders are subject to successful payment processing and confirmation. Customers must provide accurate checkout information. Prices and applicable charges will be displayed during checkout.

We reserve the right to investigate suspected fraudulent transactions and address genuine pricing or listing errors in accordance with applicable law.

5. Digital Delivery

Purchased products are delivered electronically using the method described on the relevant product page. Customers are responsible for having a suitable device, internet connection, and software to access their purchases, unless otherwise stated.

If you experience access problems, please contact our support team.

6. Intellectual Property

Unless otherwise stated, the digital products, content, graphics, branding, and materials offered by Retail Game are owned by us or their respective rights holders.

Purchasing a digital product grants you a limited right to use it in accordance with its stated terms. You may not unlawfully reproduce, redistribute, resell, share, or commercially exploit protected content without permission or another lawful basis.

7. Acceptable Use

Customers must not use our website for unlawful activities, interfere with its operation, compromise its security, or infringe the rights of others.

8. Refunds and Consumer Rights

Refund requests are handled in accordance with our Return and Refund Policy and applicable law. Nothing in these Terms removes any consumer rights that cannot legally be excluded.

9. Third-Party Services

Our website may use or link to third-party services, including payment providers and digital delivery platforms. Those services may have their own terms and privacy policies.

10. Website Availability

We aim to maintain access to our website and digital products, but temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control. If an interruption affects a purchase, please contact us for assistance.

11. Limitation of Liability

To the extent permitted by law, Retail Game is not responsible for indirect losses arising from the use of digital products or circumstances outside our reasonable control. Nothing in these Terms excludes or limits liability or consumer protections that cannot legally be excluded or limited.

12. Changes to These Terms

We may update these Terms when necessary. The latest version will be published on our website, subject to any applicable legal requirements.

13. Governing Law

These Terms are subject to the applicable laws of South Africa, without overriding any mandatory consumer protections that apply.

14. Contact Us

For questions about these Terms, an order, or a digital product, please contact Retail Game using the contact details published on our website.